![[Pre-order] CoolWallet Go Lifetime Warranty](http://www.coolwallet.io/cdn/shop/files/CoolWalletGoLifetimeWarranty.webp?v=1743071017&width=1000)
Ultimate Protection for Your Crypto!
[Pre-order] CoolWallet Go Lifetime Warranty
Final charged amount in TWD (Taiwan Dollars). Local taxes, duties, or custom fees may apply.
The first cold wallet with unbeatable lifetime protection for your digital assets. Because at CoolWallet, we believe security should last a lifetime.
Pairs well with
Ultimate Protection, Zero Worries
Guaranteed Coverage
We’ll repair or replace your wallet for free if it suffers non-human damage.
Two Cards, One Purchase
Each warranty covers 2 cards, ensuring long-term security.
Hassle-Free Support
Just reach out, and we’ll take care of the rest.
How It Works
Purchase Your Warranty
You can purchase the Lifetime Warranty Service on the CoolWallet website. Buy it together with a new CoolWallet Go, or add it separately within 30 days of your purchase date.
Register Warranty
Scan the QR code on the packaging and complete the registration within 30 days of purchase to activate your Lifetime Warranty.
Enjoy Lifetime Protection
Your warranty covers wear and tear, manufacturing defects, and any non-human damage to your CoolWallet Go.
Simple Replacement Process
If you need to replace your card, please contact our customer support team, and we'll assist you with a quick replacement.
Applicable to CoolWallet Go
Lifetime Warranty Guidelines
To ensure a smooth experience with your Lifetime Warranty, please review the following details:
Annual Replacement Limit
Each Lifetime Warranty covers one set of CoolWallet Go cards. The number of cards eligible for replacement per year is based on the number of cards in that set. For example, if your set includes two cards, you may request up to two replacements per year. If you purchase multiple sets in a single order but only add one Lifetime Warranty, coverage will apply to only one of those sets.
The replacement quota resets annually and cannot be accumulated or carried over to the following year.
Shipping Costs
Shipping fees for sending items in for warranty service must be covered by the user.
Warranty Registration Deadline
Please complete your warranty registration within 30 days of the invoice date.
If registration is not completed within this period, your product will not be eligible for Lifetime Warranty coverage.
If you have any questions about the process, feel free to reach out to our customer support team — we’re happy to help.