Do I get a commission for any purchase?
The CoolWallet Affiliate Program is specifically designed to promote the exceptional security and convenience of the CoolWallet cold wallet. Therefore, we restrict the rewards to the CoolWallet cold wallet itself, and it does not include any accessories or consignment products.
Does CoolWallet provide promotional materials?
Please go to the Dashboard and log in. Then, navigate to 'Programs' and click on 'View.'
We'll periodically provide official updated materials here, feel free to download and use them.
Having Issues with CoolWallet Usage
Feel free to reach out for assistance anytime through the customer service chatbox at the bottom right corner of the CoolWallet website or visit our Help Center to search for answers or report issues. The CoolWallet customer support team is here to assist you fully.
Please note that the CoolWallet Affiliate Program focuses on CoolWallet affiliate marketing matters. For any inquiries related to CoolWallet usage, we recommend making the most of the resources available in the Help Center to effectively manage your time.
How can I receive rewards?
Once you reach the withdrawal threshold of $200, the CoolWallet Affiliate Program will use USDT (TRC20) as the sole method of commission payment.
However, if you cannot comply with this payment method, we reserve the right to terminate the partnership without providing rewards.
How can I track my marketing performance?
Members can access the Dashboard for detailed information:
https://coolwallet.tapfiliate.com/dashboard/
In the Dashboard, you'll find the following key details:
- Clicks - Number of clicks on your affiliate link
- Conversions - Visitors who made purchases through your link
*Please note that a purchase doesn't necessarily mean the final order has been successfully paid - Commission - Pending order count
*Allow 14 working days for order review - Commission amount - Total commission yet to be paid out
Explore further details in the Sidebar:
- Reporting - Comprehensive reports
- Conversions - Conversion history
- Payouts - Record of payouts
How to update my referral link?
First, log in to the Dashboard, then go to the 'Programs' section, and click on 'View'. Next, hit the 'Advanced' option in the upper right corner, and finally, press 'Edit' (the pencil icon) to make changes.
How to withdraw my affiliate commission?
Withdrawal requests require a minimum balance of $200.Please email affiliates@tapfiliate.coolbitx.com to request a withdrawal, including your registered email address.
What can I do if my conversion is not tracked?
If you happen to have the order number, please reach out to us ataffiliates@tapfiliate.coolbitx.comand kindly include this information along with your affiliate account email.
Once we verify that the order has been placed and the payment is confirmed, we'll be more than happy to assist you in adding the conversion to your dashboard.
What should I do if I get locked out of the Affiliate backend due to too many login attempts?
Just wait for a while and you can try logging in again.
To avoid getting your account locked, it's recommended that if you forget your password, simply choose 'Forgot Password'.
Will the system still track the referral link if I switch languages after clicking it?
As long as you don't clear your cache and haven't clicked on anyone else's referral links, your unique link will still be identified.
If you want to know how Tapfiliate works, please click here for more information.