To keep you informed about your order's progress, you will receive three key emails:

  1. Order Confirmation - This email confirms that we have received your order successfully.
  2. Your CoolWallet Order Update - This update will notify you that your order is currently being processed. 
  3. CoolWallet Shipment Status - Upon shipment of your CoolWallet, you will receive an email containing your tracking number.

For uninterrupted updates, please ensure that support@coolbitx.com is added to your contacts or safe sender list.